New Client Information

Upon Your Arrival

Please try to arrive a few minutes before your scheduled appointment in order to allow time to find parking and Suite B.  Our offices are located at 1151 El Centro Street in South Pasadena, which is located directly behind the South Pasadena Post Office.  Free parking is available on all surrounding streets.

Suite B is located on the 2nd floor at the rear of the building.  Once you enter, turn left down the hall to the waiting room.  There are switches on the left as you enter the waiting room with your therapist's name above one of them.  Please press the applicable switch “on” upon arrival.  This will let us know you have arrived for your appointment.  Please make yourself comfortable until your therapist arrives to greet you.  Generally this will be within just a few minutes.


Payment and Insurance

All of our providers are in-network providers with Aetna.

Dr. McMullin and Dr. Caffero-Tolemy are in-network providers with Cigna.

ALL of our providers can accept ANY PPO insurance plan as "out of network" providers.

If you are planning to use insurance, we will attempt to verify your insurance coverage and to estimate any amount for which you will be covered prior to your visit. In order to do so, we will need the following information from you in advance of your visit.


You will also need to provide a method of payment for your co-pay or for the total cost of the visit if you are not covered by "in network" insurance. We accept cash, check, or credit card.




The following fees will be due at time of service if you are not covered by insurance with which your provider is "in network".

Therapy - initial session - $175-$225 (varies by provider)

Therapy - subsequent session (45 minute) - $175-$185

Testing/Assessment, including ADHD evaluations - initial session - $275

Testing/Assessment - subsequent hourly rate - $175/hr.


Cancellation Policy

Therapy clients are typically scheduled on a weekly or bi-weekly basis.  That time is specifically reserved for you.  Consistent attendance optimizes your progress and can reduce the duration of treatment.  While we recognize that unanticipated conflicts can arise, we encourage clients to reschedule missed appointments whenever possible within the same week.

When cancelling an appointment, please try to do so the week prior to the scheduled session.  You may be responsible for the full session fee (not your copay) for sessions cancelled less than 24 hours in advance and for sessions you fail to attend without notice.


Intake Forms

There are some initial forms that will need to be completed for your first visit. You will receive an introductory email with a link to complete these forms.  Please complete these in advance and bring them along with you to your first appointment.  The credit card form must be completed and left on file with us even if you are not planning to routinely use a credit card for payment. This will be used for any missed appointment charges, returned checks, etc.  


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Verdant Oak Behavioral Health, Inc.
1151 El Centro Street, Suite B
South Pasadena, CA 91030

Tel 323-345-1402

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Verdant Oak Behavioral Health (VOBH) is a group of collaborating psychologists located in South Pasadena.
We provide behavioral health services, including: Adult psychotherapy Child/Adolescent psychotherapy Couples therapy Family therapy Group therapy

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